O’Brien Upgrade CHAS Accreditation to Premium Plus

O’Brien have completed our upgrade to the CHAS Premium Plus standard, assuring our clients and prospective clients that we have the knowledge, skills experience and training needed to manage a wide range of risks on our projects.

Many clients are now looking to companies, to have the higher levels of accreditation providing reassurance that businesses are run safely and efficiently.  As a responsible and HSEQ conscious company we felt therefore it was essential that we upgraded our accreditation level accordingly.

As well as our CHAS upgrade we have also passed our Achilles Building Confidence external audit this month.

O’Brien are proud to maintain several accreditations and memberships which proves that our company meets or exceeds minimum quality standards.

Accreditations include:

  • CHAS
  • Achilles Building Confidence
  • Constructionline
  • FIH (International Federation of Hockey) Certified Field Builder
  • ISO9001
  • ISO14001
  • ISO45001

Memberships

  • SAPCA
  • British Safety Council
  • RoSPA
  • RoSPA Gold Award (7 consecutive years)
  • Cyber Essentials
  • Concrete Society
  • Construction Plant Hire Association

 

 

 

 

O’Brien Contractors awarded CHAS accreditation in recognition of Health and Safety best practice

CHAS-accredited-logo

Leading groundworks and civil engineering contractor, O’Brien, has been awarded the CHAS accreditation in recognition of its sound management of health and safety.

Managing Director, Peter O’Brien said: “The health and safety of our team, our clients and the public is our main priority and we invest in on-going health and safety to ensure our operations are as safe as possible.

This accreditation demonstrates to our clients that health and safety is pivotal to our business and site operations. CHAS is a market leader for health and safety qualification and I am delighted our industry-leading standards have stood up against the stringent qualification criteria.”

O’BRIEN ARE DELIGHTED THAT THEIR PITCH AT WINTERFOLD HAS BEEN FIH CERTIFIED!

Winterfold House School, synthetic grass hockey pitch has been awarded FIH Certification.

O’Brien Contractors who are FIH Certified Field Builders recently completed the design and build for the construction of the full-size sand dressed synthetic hockey pitch as well as a spectator area, black weldmesh fencing & floodlighting. In addition to this we constructed two porous macadam tennis and netball courts with floodlighting as well as access pathways and access road.

O’Brien Sports Director, Mick O’Brien, said: “We are delighted that the Winterfold House School pitch has gained FIH certification. Our sports division has been delivering top quality hockey fields for many years now and this certification recognises the professionalism, skill and high standards that O’Brien Contractors bring to all of our projects.”

FIH Certified Field Builders are companies that specialise in building hockey fields. The companies that achieve accreditation have a proven ability to construct fields to the international standards the game requires. They have appropriate in-house civil engineering expertise for the design and construction of 11-a-side and Hockey 5s fields, operate quality management systems to ensure consistency in their work, and provide comprehensive maintenance advice to their customers.

Only a small number of firms worldwide have so far achieved FIH accreditation award.

 

BuildingConfidence for 5 years in a row

O’Brien Contractors has achieved Achilles BuildingConfidence accreditation for the fifth consecutive year.

The accreditation is a testament to the efficient and professional way the company is managed daily by its workforce.  This has enabled O’Brien to present an impressive mechanism for demonstrating high standards to its clients.

O’Brien would like to extend its thanks to all staff for their contributions, which has ensured the company could successfully secure this accreditation again. It is also the fifth consecutive year that O’Brien has achieved this certification with no non-compliances or referrals.

To see further company accreditations, please click here https://obriencontractors.co.uk/our-business/accreditations/

 

O’Brien Contractors awarded BenchmarQ Diamond Standard for Customer Service

As part of its commitment to continual improvement, leading civil engineering and groundworks contractor, O’Brien, has achieved a 20% increase in its client satisfaction rating in just one year. The increase has seen customer satisfaction go from 72% in 2012 to 92% in 2013. In recognition the company has been awarded the Diamond Standard for Customer Service from BenchmarQ, a division of QMS International.

The survey carried out by BenchmarQ has seen O’Brien awarded an overall score of 92 out of 100 across a number of services and categories:

  • Marketing: 83%
  • Staff Performance: 95%
  • Service: 91%

For many of the questions, O’Brien’s customers awarded them the highest level of four (excellent) – showing that the company’s determination to improve all aspects of their work and relationships has paid dividends.

O’Brien Contractors’ Managing Director, Peter O’Brien said: “Customer satisfaction and continual improvement is at the core of everything we do. It is embedded throughout the company and at the forefront of all our employees’ minds.”

“We will always strive to offer the best quality, knowledge and skills and this award recognises the commitment we have made to that work ethic; and to working more collaboratively with our clients. All of us at O’Brien are very proud of our achievement.”

The customer feedback that helped O’Brien achieve this prestigious award includes:

 Staff Performance: 95%

  • “Excellent.”
  • “They’re very friendly.”
  • “They’re very professional. They have good project management, good skills and a good work force.”

 Service: 91%

  • “They’re very proactive.”
  • “Definitely a four.”

 Price: 91%

“A four, as they won a competitive tender for a £2.5 million pound construction job.”

“They compare favourably.”

 Overall

“They’re easy to deal with and they do exactly what needs to be done.”

O’Brien Contractors awarded supplier excellence accreditation

achilles-building-confidence

O’Brien Contractors, a leading civil engineering and groundworks contractor, has been awarded the prestigious Achilles BuildingConfidence accreditation.

The Midlands-based contractor successfully reached the standards set out by Achilles UK for the BuildingConfidence accreditation following a recent on-site audit by industry-leading auditors.

Achilles developed BuildingConfidence as a supplier pre-qualification and accreditation service for the UK construction industry and it has quickly become recognised as the standard for supplier excellence. Its aim is to create sustainable procurement opportunities for business and reduce risk in the supply chain throughout the industry, and is already considered an invaluable tool by many industry-leading clients.

This impressive accolade demonstrates O’Brien’s commitment and vision for the company’s planned growth and management development strategy.

O’Brien’s Managing Director, Peter O’Brien, said: “This award is recognition of O’Brien’s excellence through high performance. Throughout the business we ensure that all of our processes and procedures work, not only for us but for our clients too. We aim to create long-term relationships with clients by offering them a seamless service across the board. We make sure that we deliver the best possible product to our clients, on time and within budget; essentially offering the smartest approach to construction.”

O’Brien is now part of an impressive supply chain offering clients the best in construction knowledge and skills.

Achilles clients include: Lend Lease, Kier Construction, Balfour Beatty, Shepherd, British Land, Skanska, McClaren Construction, John Sisk, Tarmac, Costain, Wolseley, Laing O’Rourke, Sir Robert McAlpine and Davis Langdon.

O’Brien Contractors awarded a trio of ISO accreditations

o'brien-contractors-awarded-ISO-9001-ISO-14001-ISO-18001

O’Brien Contractors are exceedingly proud to have successfully been awarded three ISO (Internal Organisation for Standardization) accreditations: 9001 Quality Management, 14001 Environmental Management and 18001 Occupational Health & Safety.

9001 Quality Management

We are committed to improving our processes, systems and procedures to reduce costs and increase efficiency, both within our business and our customers.

14001 Environmental Management

We have introduced a range of initiatives to ensure we minimise our negative impact on the environment, culiminating in us achieving ISO14001 accreditation. This commitment is not based solely on a desire to ‘do the right thing’, but on a belief that we must do this to be a successful business.

18001 Occupational Health & Safety

The health and safety of our team, our clients and the wider community is of paramount importance to us. To ensure our operations are as safe as possible we invest in on-going health and safety training and employ a full time Health and Safety Manager to oversee our operations.

O’Brien’s Safety Manager, Andy Foster, said: “O’Brien has worked hard to attain these impressive accreditations. As a successful company we take the quality of our workmanship, safety and impact of our work extremely seriously; continual improvement is always at the forefront of our thoughts. We believe these accreditations will only reinforce the importance of this message to our clients.”