Business Support Administrator

JOB PURPOSE

• Facilitate organisation, communication, and provision of support services within the business
• Lead on HR administration, including staff development and training
• Assist in development and promotion of effective, efficient working methods and processes

KEY RELATIONSHIPS

• Business support team
• Office and site-based managers and staff
• External training providers
• Suppliers of services and goods

MAIN RESPONSIBILITIES AND DUTIES

• Lead on HR related activities for company staff in line with agreed procedures, including (but not limited to):
  • Managing relevant documentation and records (e.g. personnel, training, holiday and absence), ensuring these are maintained and updated in line with agreed procedures and legislation
  • Processing new starters and leavers
  • Maintenance of HR records
  • Co-ordinating and arranging training, including apprenticeships, work experience and placements
  • Managing occupational health surveillance arrangements
  • Dealing with HR enquiries and provision of general advice
• Manage day-to-day training, identify suitable providers, administer training programmes, and maintain comprehensive and accurate
• Assist in management of contracts for the provision, use and maintenance of information technology systems and services e.g. IT, office telephone, mobile phones, site
• Manage contracts relating to site consumables, PPE, signage and assist in the purchase of the same.
• Assist in the administration of budgets relating to their
• Actively assist in developing and implementing efficient, effective management systems, taking an active role in associated projects, and communicating these across the business.
• Provide administrative support to the business (including greeting visitors and callers, filing, typing, document collation) under the direction of the Business Support
• Work in accordance with agreed company policies and procedures, and assist in their
• Contribute to team effort and support other members of the Business Support team in delivering their roles when required.
• Undertake other duties as may reasonably be required and which are commensurate with the post- holder’s skills and
• Support the work of the O’Brien Charitable

SKILLS AND COMPETENCE REQUIREMENTS

Qualifications / Education

Essential

• GCSE (or equivalent) English and Maths

Desirable

• A Level (or equivalent) or higher qualifications
• Formal qualification in business administration
• CIPD recognised qualification
• MS Office qualifications

 Experience:

Essential

• Office administrative role
• Supply/supplier management
• Proficient in use of MS Office software packages

Desirable

• HR administration / management experience
• Training administration / management experience
• Contract management

 Specialist Training:

Desirable

• HR and business administration
• MS Office; first aid; fire marshal

Particular Aptitude / Skills:

 Essential

• Good interpersonal, verbal and written communication, and telephone skills
• Familiarity with general office management procedures
• Good organisational skills
• Professional personal presentation
• Customer-service oriented
• Information / record management
• Ability to prioritise workload
• Ability to work on their own or as part of a team
• Attention to detail
• Ability to use initiative
• Reliability; confidentiality

Desirable

• Ability to deliver small projects
• Contract/supplier management
• Commercial awareness

 

 

“We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.”